IMMERSIVE EXHIBITION

F.A.Q

THE EXPERIENCE

What can I expect at Reset Immersive - Whispering Lights?

Reset Immersive - Whispering Lights is an exhibition located in the abandoned former Dexia bank that takes you to meet the photographs, projections and VR experience of Laetitia Bica, as well as the video installations of Antoine de Schuyter. But also to the discovery of a second virtual reality experience and the imposing sculpture of Olivier Strebelle.

Where is the experience located?

The experience takes place in the building of Reset Brussels, former Dexia bank, located rue de la banque 7, 1000 Brussels. 

Does the experience take place inside or outside?

The experience takes place entirely indoors but in an unheated building. Dress warmly!

How long does the event last?

The event runs from February 22 to May 14, 2023, Wednesday through Friday from 3pm to 10pm and Saturday through Sunday from 12pm to 7pm. 

Are there any toilets on site?

The venue has toilets. 

Will there be chairs available during the experiment? Will there be places to sit?

Chairs are available at various locations throughout the exhibit. 

Is air conditioning available in the venue?

The venue does not have air conditioning or heating. Please dress accordingly.

Can I use my camera during the experience?

It is possible to use a camera while walking through Reset Immersive - Whispering Lights. 

Will there be food and beverages for sale on site?

There will be no food or beverages for sale. 

Is alcohol prohibited?

Alcohol is not permitted on the exhibition grounds.

Can I smoke or vape?

Smoking or vaping is not permitted on the exhibition grounds.

Is there a checkroom or lockers?

The venue has a checkroom in which it is recommended to leave your bag. 

Will there be strobe lights?

There will be strobe lights throughout Reset Immersive - Whispering Lights. 

ACCESS

What is the minimum age requirement?

The exhibition is open to anyone over the age of 10. 

Why is the recommended minimum age 10?

The size of the virtual reality helmet may not be adapted to the head of children and the long-term effects of virtual reality on the brains of the youngest are not yet known. Caution is therefore advised. 

Does the experience take place inside or outside?

The size of the virtual reality helmet may not be adapted to the head of children and the long-term effects of virtual reality on the brains of the youngest are not yet known. Caution is therefore advised. 

Can I let my children come on their own to Reset Immersive?

Children under 14 years of age must be accompanied by a responsible person. Minors over 14 years old can come on their own but are under the full responsibility of their parents during the whole activity.

How far in advance do I have to arrive at the site?

You are required to arrive 10 minutes before the start of your time slot. 

What happens if I arrive late?

Being late may prevent you from taking part in the Reset Immersive - Whispering Lights experience. 

Are pets allowed?

No. Pets are not allowed.

What do I do if I have questions about accessibility/special accommodations?

Please email info@fomoscene.com at least 24 hours prior to your selected time slot. 

Are wheelchairs available for rental?

Wheelchairs are not available for rental. 

Are guide dogs allowed?

Guide dogs are allowed. 

Can I get there by public transportation?

It is possible to get to Reset Brussels by public transport. To do so, you can take : 

Metro: Lines 1, 2, 5, 6 Central Station / Park / Arts-Loi

Bus: 71, 29, 63, 65, 66, 89

Streetcar: 92, 93

Is there a parking lot nearby?

In case you have opted for the car, parking lots are available nearby: 

- Parking Indigo Brussel Royal, Rue de Ligne 25, 1000 Brussels

- The Interparking Grand Place, Rue du Marché Aux Herbes 104, 1000 Brussels

TICKETS

Where can I buy tickets?

On the Fever app, available on Google Play and the Apple Store. 

On the Fever website.

Who are the official ticket sellers for this experience?

Official tickets for this experience can be obtained on Fever. Discounted same day tickets are also available on Visit Brussels' Last Minute Tickets site.

What are the different ticket and price options?

The different ticket and price options are as follows: 

- Full price: €16

- Under 16 years old: -50

- 16 to 25 years old, teachers: €12

- Job seekers, +65: 12€.

Article 27 : contact us at info@fomoscene.com 

What is your refund/exchange policy?

We can help you change the date of your ticket or exchange it for another date, another time or for another type of ticket (subject to availability) if you request it at least 48 hours before your session. Contact us for more information. Do not forget to indicate the ID number of your ticket.

 Design réalisé en 2022 - Stanislas Poindrelle